First off, sorry if this is in the wrong forum.
I have heard a few bad things about Spark Racing before I went ahead and placed an order with these guys, so I have no one to blame but myself. I figured that the bad transactions i had been reading about on honda-tech were just a vocal minority and that I would give this place a chance since they had a killer deal on H23 rods.
About a month ago I placed the order for H23 H-beam rods. About a week went by and I emailed them asking for a tracking number and if/when they would be shipped out. This is the reply:
I emailed them back reiterating the order. H23 H beam rods. Another week goes by and I email asking for order tracking again and I get this response:
So they don't even carry H23 rods! They're still listed on the website, by the way. I emailed them back asking for a refund, then i didn't hear from them for about 4 days, each of my previous emails were answered in less than 24 hours. So I emailed them asking about the refund, and Nathan replied saying that it was being processed. That was about a week ago.
I sent payment to these guys on Jan 16th, so it's been about a month of these guys giving me the run around. I just emailed them today asking for some resolution or I'm gonna get paypal involved in this.
I don't wanna sound like I'm whining about this, I just wanted to share what happened to me since alot of you guys building motors might be looking into this place since they're one of the few people who advertise that they have F22/H23 rods. The fact is THEY DON'T EVEN CARRY THEM, and their customer service blows. So stay away from these guys.
P.S.
My name is Josh, and every email I recieved they call me John. I even made my name bold and larger font when I signed my emails hoping they would take notice. It doens't really matter, just bugged me.
I have heard a few bad things about Spark Racing before I went ahead and placed an order with these guys, so I have no one to blame but myself. I figured that the bad transactions i had been reading about on honda-tech were just a vocal minority and that I would give this place a chance since they had a killer deal on H23 rods.
About a month ago I placed the order for H23 H-beam rods. About a week went by and I emailed them asking for a tracking number and if/when they would be shipped out. This is the reply:
Dear John:
We recently received a payment for your order. However, we were
experiencing difficulty with our website server. If you can, please
specify your order description again.
Thanks,
Nathan
Spark Racing
We recently received a payment for your order. However, we were
experiencing difficulty with our website server. If you can, please
specify your order description again.
Thanks,
Nathan
Spark Racing
I emailed them back reiterating the order. H23 H beam rods. Another week goes by and I email asking for order tracking again and I get this response:
Hello John:
We apologize for the delay. We have been dealing with our web server
issues. However, it will be back up in full force shortly. You ordered a
set of H23 H-Beam rods. However, we only carry H22 H-Beam rods. If you are
using an H22 crankshaft, then the rods will work fine or you can have them
machined. The specs for the H22 H-Beam are as follow.
5.630" Length
2.008" Crank Pin
B.E Width .935"
.866" Piston pin
Please let me know if this is okay.
Thanks,
Nathan
We apologize for the delay. We have been dealing with our web server
issues. However, it will be back up in full force shortly. You ordered a
set of H23 H-Beam rods. However, we only carry H22 H-Beam rods. If you are
using an H22 crankshaft, then the rods will work fine or you can have them
machined. The specs for the H22 H-Beam are as follow.
5.630" Length
2.008" Crank Pin
B.E Width .935"
.866" Piston pin
Please let me know if this is okay.
Thanks,
Nathan
So they don't even carry H23 rods! They're still listed on the website, by the way. I emailed them back asking for a refund, then i didn't hear from them for about 4 days, each of my previous emails were answered in less than 24 hours. So I emailed them asking about the refund, and Nathan replied saying that it was being processed. That was about a week ago.
I sent payment to these guys on Jan 16th, so it's been about a month of these guys giving me the run around. I just emailed them today asking for some resolution or I'm gonna get paypal involved in this.
I don't wanna sound like I'm whining about this, I just wanted to share what happened to me since alot of you guys building motors might be looking into this place since they're one of the few people who advertise that they have F22/H23 rods. The fact is THEY DON'T EVEN CARRY THEM, and their customer service blows. So stay away from these guys.
P.S.
My name is Josh, and every email I recieved they call me John. I even made my name bold and larger font when I signed my emails hoping they would take notice. It doens't really matter, just bugged me.
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