Screw you Xbox 360 Support

[King James]

So if you own a 360 chances are you have had to call in to their support line....and that leads you to the fucking retarded automated Max....it never seems to get to where I need to go without going through 5 different, yet ueless (most of the time), steps....I also usually have to call it 3 times before I get an actual agent because it seems to like to hang up on me....Its a pain in the ass.....but atleast it doesnt mix up what Im saying so I guess thats a plus

but that leads me to the actual live agent you have to deal with....Tonight my xbox screwed up....The screen went all screwy....had like 10 different screens on it....kinda hard to explain...but anyways....

When I finally convinced Max to let me talk to a live agent, the agent proved to be about as useful as Max....I explained the situation to him and then he tells me to check my cables....I already had so I told him that.....he then spouts off some gibberish....then tells me to check my cables again....To humor him I do....I figure I might have missed something earlier so theres no harm in trying again....To the surprise of only the agent checking the cables does nothing.....So the agent then tells me that I should switch cables with a friend to see if my cables are the problem.....I was like dude a) its 3am so thats not an option and b) I dont have any friends with a 360....but he continues to suggest this to me....Finally I got the point across that I wasnt able to switch cables with anyone....So guess what he suggests I do........

He fucking tells me to unhook my cables again to see if it does anything this time....by now Im fucking pissed so I said listen fucktard the cables arent the fucking problem...Neither the cables nor the xbox have moved since it last worked (earlier tonight)...in fact the cables/xbox havent fucking moved in a month when I got it back from my last repair....So set up a fucking repair for my xbox....I need this shit for xmas day when I get guitar hero 3.....He reluctantly tells me hes gonna put me on hold to set up the repair.....I wait for 10 min on hold....then when he comes back he tells me their system is down and I have to call back tomorrow morning to finish the process....I got my reference number and hung up

Has anyone else had to deal with this shit from them before.....The first time my xbox screwed up I told them what the problem was and 5 min later they had the repair set up and it was mad easy....Im getting some free shit out of this though....2nd time in a month a xbox has fucked up on me.

[F20A CB7]

HAHAAH

funny story, i hate those AUTO fuckin BOTS, say this, say that, Im sorry i didnt understand you.

BLAH BLAH











But fpr the most part i think they do that shit on purpose, theres nothing wrong with their systems, they jsu bein dicks, theres nothing u can do jus HANG UP, like u did, and anyways, if u was to get setuop for a repair, isnt there a long ass waitin list.

[King James]

But fpr the most part i think they do that shit on purpose, theres nothing wrong with their systems, they jsu bein dicks, theres nothing u can do jus HANG UP, like u did, and anyways, if u was to get setuop for a repair, isnt there a long ass waitin list.

I think he was just fucking with me too....I mean I know i wasnt necessarily the nicest person to him but fuck he was pissing me off

and the way the repairs work in Canada is....They send me a box....I send my xbox in said box.....then 3-5 days later I get a brand spanking new xbox 360 for free.....last time I got a free 1 month gold membership to xbox live too.....Im gonna try for more this time lol

I dunno if it works the same in the states.....but im off to call again....hopefully I fair better this time.

[npor]

[10thcb7]

my friend has one he says that for the most part they help, hes sent his out for a repair already.

[King James]

So this time I got an agent named Mary....after telling Max to go fuck himself....but Mary was very helpful.....I lost my reference number but I told her the problem again....I told her what I had tried to make it work.....then she was like ok ill set-up the repair.....5 min later they are sending a box to my house to repair my xbox....Why couldnt it have been this easy last night lol

[F20A CB7]

Dam, on g4tv.com they said if your xbox fails here(US) u have a waitin time for almost 3-4months. I dunno if its still like that now, but thats a long time, even 2 months is long.