What would YOU do?

[slowagon]

As some of you may know, I bought a cargo rack from an accord wagon from UKAccord in February of '06. He was supposed to ship upon receiving pymnt and sale would be done. I did my homework and pm'd some of the guys who had bought from him and heard nothing but good things and while I am a little so-so on buying off forums I figured this would be no problem.
A month goes by and no cargo rack, all the while Rich telling me it has shipped and it takes a long time since it's overseas so even though I'm a bit irritated I wait.....and wait......and wait. Now 4 months have gone by with nothing. Rich has given me excuse after excuse on why it's taking so long, finally admitting he hasn't shipped yet because of funds. Apparently he took the $180.00 I paid him and promptly spent it and now couldn't afford to ship my cargo rack. I'm pissed but I want the rack so bad I send him an additional $40.00 to get it in the mail asap. Now 8 months have gone by with nothing. Rich is ignoring my pms and laughing in my face about this so I start whoring every f/s he creates to let everyone know of the potential problems they might ecounter if buying from him. After nearly a year Rich agrees to ship the rack in multiple pkgs to save on shipping and supposedly sends one out. Guess what, no pkg after 3 weeks. It has now been over a year with nothing and Rich is telling me it's going to take more time to file a loss claim with the post office. He will not refund me out of his pocket, saying he doesn't have the money but somehow he managed to sell his car and pick up a JDM Prelude which I'm sure cost something out of pocket. I have no proof a pkg. was ever shipped and he is making no effort to resolve this other than telling me to wait some more.
I'm just wondering what would you do if you were in his position? I'd ask what you'd do if you were in mine, but I can't do a damn thing so if you were Rich what would you do? I personally would want to keep a good rep on this site so I'd do everything in my power to take care of the customer but that's me. WHAT WOULD YOU DO?

[slowagon]

....

Dude like i said item was posted 4 weeks ago now and normal shipping takes 5-6 weeks so as we were talkin on msn i did ask u if u would wait a further 2 weeks just to see if it turns up if not i will sort summat out after. It seems funny after all this shit that the only parcel to ever go missing is yours just wait another 2 weeks uve waited long enough already i will contact the post office in the mean time thas all i can say

P.S If and when the parcel arrives u will c the date posted and u will see i wasnt bullshitting u

when u initially told me u shipped the pkg, you said 2-3 weeks....3 weeks tops. Now it's 5-6 weeks. What changed and why?

And I've waited long enough already? Is that supposed to make me feel better that your lack or concern or incompetence or both took a year before any sort of action towards a resolution was made?

[MadSpleen85]

When you deal with buying things on the internet you have to give the seller some time... Especially if they are shipping from overseas such as in this case. That takes time and you cant just snap your fingers and have what you bought in your hands.. Do like the seller (UK-Accord) said and wait 2 more weeks.. He would know how long it takes for something to make it from his place to the US. When it arrives check the date that it is marked with and then you will be able to confirm whether or not it was shipped when he said it was or not.. By that time it shouldnt really matter when it was sent as long as you get what you paid for. It takes time.. Gotta have patience.

EDIT: More then likely as soon as a MOD comes along this thread it will be locked IMO as it should. This conversation should be in PM's. Give him the 2 weeks and then if you still dont have it then you know you got played. I have seen this guy sell a lot of stuff and have seen very few complaints other then the shipping taking time.. But thats what happens when you buy from a seller so far away. Later

[93accordEX]

When you deal with buying things on the internet you have to give the seller some time...

a year? I try to just do local deals now. It sucks that thats what it has to come down to. when theres something rare that I want I end up sending $ and hoping for the best. Since this is his current story (although usually in these situations the bullshit seems to go on forever) just wait the 2 more weeks, and if nothing shows up then he should refund your $ I think.

[MadSpleen85]

a year? I try to just do local deals now. It sucks that thats what it has to come down to. when theres something rare that I want I end up sending $ and hoping for the best. Since this is his current story (although usually in these situations the bullshit seems to go on forever) just wait the 2 more weeks, and if nothing shows up then he should refund your $ I think.

Yes a year is a long time but there are so many things that could have happened to this while it was being shipped. Especially if it was shipped by boat and not a plane. Later

[pretty_ricky302]

is there a tracking number

[MR.PHIL]

over a year, i be danm .

[Leung]

what method of payment did you use from the get go? and the second time?

[MadSpleen85]

So when did was the payment sent? It hasnt been a year has it? I hope that is a mistype where it says 06.. Later

[YellowCord]

ok so he paid uk accord $180 for the item plus $40 additional for it so the item come out $220, and he waited a year, we talk about a year here, 12 months and 365 days. so he paid extra $40 bux more to receive it a year later?

['93accordse]

So when did was the payment sent? It hasnt been a year has it? I hope that is a mistype where it says 06.. Later

nope, not a typo, he says its been over a year later in his post. I feel that a mod shouldnt delete this, slowagon didnt come on here flaming the guy, he just explained the story and asked for advice. IMO he's been patient, far more than I would be. All he's looking for is advice from his cb7tuner.com family.

If i were you i wouldnt be so quick to stick up for anyone. How would you feel if it was you? Would you have the self restraint to make a decent non-threatening thread asking for advice? I know i probably wouldn't.

[slowagon]

.....

Method of payment was paypal both times. I could've filed a complaint against Rich but it had to be within 30 days of payment being sent but Rich kept telling me it was in the mail so I waited....too long to file a complaint.

Rich told me there was no tracking number....I can't believe there was no sort of shipping info whatsoever but that's what I'm being told and as he's on another continent I don't have alot of recourse here.

[qbodsyt]

I bought a very small item from UK Accord two weeks ago (JDM sidemarkers) they arrived promptly and well packaged......but no tracking number.

It's possible that some countries/delivery services will not support tracking numbers internationally.

My experience with Rich was terrific, but I have observed the interchange between the two of you, and it hasn't always been pretty. So far this thread has been civil, but I've seen how quickly that can change....I think this SHOULD be kept to PMs, but since there apparently has been problems that way, maybe an arbitrated phone call or AIM/MSN chat would be in order. Isn't there somebody here who has dealt/known both parties? Couldn't he/she be the objective third party for some sort of negotiation or discussion?

[The G-Man]

I think UK Accord should scan the receipt from the post office and post it, or at least send it to slowagon.

I am going to say it now:
I think it is disgusting that UK Accord spent the money before he even shipped it. That is just plain BAD practice.

Just putting this out there, but whenever I sell something on the internet I keep all, or at least most of the money until I have confirmed that the buyer has received the item.

[slowagon]

Remember guys, I didn't start this thread to flame Rich--I've done plenty of that in the last year and while I despise doing it I believe it finally got the ball rolling towards shipment. I will tell everyone as I have told Rich if he creates a fs thread I will remind him in that thread that he owes me either a refund or a cargo rack.

I have been talking to Rich via instant messaging but it's pretty much a stalemate. He says the part shipped, I have no proof. He says he's broke and can't repay me, I see his new Lude and call bullshit.

I simply want to know what you guys would do if you were in his position to resolve this. Keep your opinions to simply that, nothing more. While I may agree or disagree with what's being said that is not what the purpose of this thread is.