Hey everyone, hows it going? its been a while i have been on here. So this weekend some drunk driver crashed right into my dad's car which was parked on the street. Pretty much destroyed the rear left side, near the fuel tank. ripped open the passenger side door and damaged the driver side door. Bent the rim etc.
Anyways, the police caught the guy and they came to our place to tell us what happened. Anyways this was last weekend. Throughout the week I have been trying to contact our insurance, who on our behalf have opened a claim case. From what our insurance is telling us that as we only had 3rd party they have to wait for other insurance to pay up which is fine. BUT here is the deal, apparently the driver who crashed in had a brand new car with a 'provisional insurance'. Apparently it wasnt full insurance and the policy number the cops gave us was a 'temporary' number. and that it may take up to atleast a one month or 30 days for them to get the actual policy and then few weeks more for them to process a claim.
My insurance company gave me the other party's insurance contact number. I called them and they said they had NO proof of a claim even been filled or even an accident been reported. WTF? they said to get the client's name and for that I had to call the police. I called the police and they said that the insurance company shouldn't be pushing me around and MY insurance company should be handing this properly instead of making me wait.
I am at a total loss here. My mom's car is at a point of breaking down and we had plans to originally replace it. The this shit happened. My cb7 is in the shop due to Main fuel relay and spark plug issues. From having 5 cars in the driveway last year i am down to 1, and that is being used by my dad as he needs it for work. Can someone please help me with this? really confused as to what to do here.
Apologize for the long post.
P.s. the car that got totaled was a 1995 Chevorlet Lumina. Book value is around 1800-2200. My dad got some work done on it due to his daily travelling, almost around $1200. Can we recover this amount? Also how can we get the other insurance to pay for taxi and stuff?
Anyways, the police caught the guy and they came to our place to tell us what happened. Anyways this was last weekend. Throughout the week I have been trying to contact our insurance, who on our behalf have opened a claim case. From what our insurance is telling us that as we only had 3rd party they have to wait for other insurance to pay up which is fine. BUT here is the deal, apparently the driver who crashed in had a brand new car with a 'provisional insurance'. Apparently it wasnt full insurance and the policy number the cops gave us was a 'temporary' number. and that it may take up to atleast a one month or 30 days for them to get the actual policy and then few weeks more for them to process a claim.
My insurance company gave me the other party's insurance contact number. I called them and they said they had NO proof of a claim even been filled or even an accident been reported. WTF? they said to get the client's name and for that I had to call the police. I called the police and they said that the insurance company shouldn't be pushing me around and MY insurance company should be handing this properly instead of making me wait.
I am at a total loss here. My mom's car is at a point of breaking down and we had plans to originally replace it. The this shit happened. My cb7 is in the shop due to Main fuel relay and spark plug issues. From having 5 cars in the driveway last year i am down to 1, and that is being used by my dad as he needs it for work. Can someone please help me with this? really confused as to what to do here.
Apologize for the long post.
P.s. the car that got totaled was a 1995 Chevorlet Lumina. Book value is around 1800-2200. My dad got some work done on it due to his daily travelling, almost around $1200. Can we recover this amount? Also how can we get the other insurance to pay for taxi and stuff?
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