IE8 and Google Chrome won't connect to the internet...

[deevergote]

I mentioned this in another thread, but I figure I might as well mention it here as well.

IE8 and Google Chrome won't connect to the internet. I don't know why. I haven't changed anything. Firefox works. But those two browsers act like I'm not online. (Pandora's standalone player also won't connect...)

I'm not running any firewall that I'm aware of. I haven't updated or installed anything new.

I've had some issues with viruses and such, but all my scan programs (Avast, Malwarebytes, and Spybot) are coming up clean.


I've searched and searched, and I can't find anything explaining what's going on.



Just in case anyone here has experienced such a problem, I figure I'd ask you guys!

[tear2wo]

are they "working offline" ? make sure that option isnt checked

[deevergote]

IE8 diagnostic log:




Last diagnostic run time: 11/27/09 18:37:39 HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

info HTTPS: Successfully connected to www.microsoft.com.
info FTP (Active): Successfully connected to ftp.microsoft.com.
warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the server could not be established
error Could not make an HTTP connection.
info Redirecting user to support call



DNS Client Diagnostic
DNS - Not a home user scenario

info Using Web Proxy: yes
No DNS servers

DNS failure




Gateway Diagnostic
Gateway

info The following proxy configuration is being used by IE: Automatically Detect Settingsisabled Automatic Configuration Script: Proxy Server:http=127.0.0.1:5555 Proxy Bypass list:<local>
info This computer has the following default gateway entry(ies): 192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info Skipped gateway connectivity check because of IE proxy configuration



IP Layer Diagnostic
Corrupted IP routing table

info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries

action The ARP cache has been flushed



IP Configuration Diagnostic
Invalid IP address

info Valid IP address detected: 192.168.1.100



Wireless Diagnostic
Wireless - Service disabled

Wireless - User SSID

Wireless - First time setup

Wireless - Radio off

Wireless - Out of range

Wireless - Hardware issue

Wireless - Novice user

Wireless - Ad-hoc network

Wireless - Less preferred

Wireless - 802.1x enabled

Wireless - Configuration mismatch

Wireless - Low SNR




WinSock Diagnostic
WinSock status

info IrDA protocol is not found in Winsock catalog.
info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry RSVP UDP Service Provider passed the loopback communication test.
info Provider entry RSVP TCP Service Provider passed the loopback communication test.
info Connectivity is valid for all Winsock service providers.



Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection 4, Device=NVIDIA nForce Networking Controller, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status

info Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
info FTP (Active): Successfully connected to ftp.microsoft.com.
info HTTPS: Successfully connected to www.microsoft.com.
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the server could not be established
error Could not make an HTTP connection.

[Leung]

Have you ever used a program called hijackthis? Sounds like when you had those malware in your pc and then removed them they corrupted something.

You could try reinstalling ie8 to repair those files.

[killin]

have you tried restarting your modem/router? mine does that sometimes

[lil_dcb7]

have you tried restarting your modem/router? mine does that sometimes

I heard some routers just hate IE and Google chrome.

[deevergote]

Have you ever used a program called hijackthis? Sounds like when you had those malware in your pc and then removed them they corrupted something.

You could try reinstalling ie8 to repair those files.

I used that a long time ago, i think at cpmike's suggestion. I'll have to get it again... though I'll need someone to look at the log for me to see what would be wrong... I have no idea.

I just reinstalled IE8 tonight with no luck. Same result.

have you tried restarting your modem/router? mine does that sometimes

Plenty of times. It's not my internet connection... since FF works fine.

I heard some routers just hate IE and Google chrome.

It can't be the modem and router... nothing was changed, and I've used these browsers for MONTHS prior to this. This is a new problem within the past 2 weeks or less.

[lil_dcb7]

It can't be the modem and router... nothing was changed, and I've used these browsers for MONTHS prior to this. This is a new problem within the past 2 weeks or less.

I was just being sarcastic. But it could be malware.. or some sort of trojan lying around your computer. I had one where it completely disabled IE but didnt touch fire fox.

Try running Combofix. It fixed lots of issues in one run.

[deevergote]

Tried that one too... but I'm not sure if I tried it for this particular problem (my other problems that were plaguing firefox, aside from the constant crashing, have gone away... random popups and tabs, etc...)

I'll give Combofix another go tomorrow.

I was thinking that maybe a reinstall of SP3 would fix it... but i can't download SP3 without using IE!

[Leung]

download hijackthis and run it. then copy the log file into the body of the link below using firefox. That website will tell you what you need to remove.

http://hijackthis.de/index.php

[deevergote]

Cool. Giving that a shot now. I didn't know such a site existed! I always just saw hijackthis logs posted on forums, and people helped out... didn't want to have to resort to that just yet!

[deevergote]

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=127.0.0.1:5555


"tagged as safe", but a google search of that string shows a number of online complaints that seem very similar to my current issue. Now I just need to find out how to get at that particular bit of info and fix it!

[buckysaccord93]

did you try just deleting google chrome and reinstalling it?

sorry if it was mentioned already. I had the same problem and thats what i did now i am currently using google chrome at this very second and mozilla at the same time lol

[deevergote]

Yes. I deleted Chrome and reinstalled.

I thought about deleting IE, but since it's a part of Windows, I was iffy about that one.



I think that string found by hijackthis may be my problem, as it's present in a number of similar cases... but I can't find a solution, and I can't figure out where that is located to get rid of it!

[buckysaccord93]

You could possibly have some spyware or adware thats affecting those two. Or possibly a bad virus thats not being caught thats only affecting those two.. Since internet explorer is very susceptible to getting bad viruses