Help getting my speakers to work

[King James]

The other day I accidentally reformatted my hard drive.......which really isnt a big deal since I dont keep much on here anyways.....but ever since then my computer speakers havent worked

Ive made sure everythings plugged into the proper outlets....powers on.....re-downloaded the drivers.....and now im stuck....cuz i suck at computers haha

Anyone who could help me thatd be awesome....cuz it sucks playing games without sound lol

If it helps the speakers are logitech x-450s.....which are just their like basic 5.1 speakers

and the computer is a hp pavilion a1532n

[Phempa]

when you open your volume control panel, go to advanced, and make sure it shows everything (all devices, outputs, etc)

make sure nothing (except for stuff in the recording section) is muted or turned down al the way.

you didnt do a bios updated, did you?

[Jonas]

are you running a separate audio card or do you have on-board sound on your mother board? if it's onboard, find the driver disc that came with your computer and use that. its possible the drivers you have arent for the hardware you have in there

[King James]

when you open your volume control panel, go to advanced, and make sure it shows everything (all devices, outputs, etc)

make sure nothing (except for stuff in the recording section) is muted or turned down al the way.

you didnt do a bios updated, did you?

Everything is turned all the way up and unmuted.....Still no luck....thanks though

And hopefully i didnt do a bios update....Since I have zero clue what that is haha

are you running a separate audio card or do you have on-board sound on your mother board? if it's onboard, find the driver disc that came with your computer and use that. its possible the drivers you have arent for the hardware you have in there

I assume its onboard......Since Ive done nothing to this computer since I bought it

I have no idea where that cd would be lol....Ive moved quite a few times since purchasing this computer....i wouldnt doubt its long gone haha.....what I did do is download the drivers directly off of hps website....they said they were the original ones that came on the computer....So since it worked before it should theoretically work again....but no dice haha

[ACCLUDE91]

OK, just to double check, make sure the speakers are plugged into the GREEN or BLACK slot on the computer.

Also, Double check the Volume control mixer and verify that the sliders are all the way up and un-muted.

Ok, for one, make sure the drivers are installed properly, do not have any conflicts (check device manager), and also make sure it says "The drivers are working properly".

If that checks out, go to Start, Settings, Control Panel, Sounds & Audio Devices. Under the Audio tab, make sure you have your device selected as the default playback device.

If all that checks out and still no sound, for to Start, Run, and type "dxdiag" without the quotes. Under the Sound tab, click Test DirectSound. If it works, great, if not, post up what info is displayed in that window. Then under the Music tab, click Test DirectMusic. If it works, great, if not, post up the details in that tab as well.

We might need to dig into it a little more but that's good for starters.

[King James]

Sound:
DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)

Music:
Music just kept telling me that i could hear music.....but i couldnt lol

[ACCLUDE91]

OK, Looking for some more info:

from the Sound tab in dxdiag

post the Device Name, Device ID, Manufacturer ID, Product ID and if it is listed as a Default Device

Also post the Driver Name, Driver Version, Date, Other Files (if listed), and the Provider

[King James]

I was too lazy to type that out lol

[ACCLUDE91]

"Failure at step 19" is referring to the drivers not being able to be verified properly by Windows.

Try these drivers and re-boot after installing. It looks like you have Vista, and the drivers you have installed are for XP:

It's version 6.0.1.5322

ftp://ftp.hp.com/pub/softlib/softwar...-2/sp26883.exe

[King James]

"Failure at step 19" is referring to the drivers not being able to be verified properly by Windows.

Try these drivers and re-boot after installing. It looks like you have Vista, and the drivers you have installed are for XP:

It's version 6.0.1.5322

ftp://ftp.hp.com/pub/softlib/softwar...-2/sp26883.exe

no i have xp.....I tried downloading the xp drivers earlier off of hps website...no luck

[ACCLUDE91]

alright well try this XP one that was updated 11/17/2008

ftp://202.65.194.212/pc/audio/WDM_R209.exe

[ACCLUDE91]

The driver above is from the Realtek site.

If that doesn't work, try the HP ones for XP again. Mine show a different revision date so they might work.

ftp://ftp.hp.com/pub/softlib/softwar...-1/sp26731.exe

Your issue is driver related though.

[lokuputha]

Your issue is driver related though.

X2, this happened to me, I had to install an older driver and then update that driver instead of installing the latest one right away.

[King James]

They work now.....Im unsure as to why though.....as Ive yet to do anything since the last time i checked and they still didnt work lol

Ohhhh well hopefully it stays working.......Thanks for all the help guys

[cb95spd]

when you reformatted the hard drive you lost the drivers to the speakers.. you downloaded the new/correct drivers and problem solved